Helping accommodation operators to work smarter and reach new heights
With personalized coaching and mentoring from Emily Stephens, an accommodation operator with over 20 years experience in the industry. Helping you to apply the right business strategy, operational efficiencies and expert advice to reach new heights for your property.
Helping new motel owners learn about their exciting business adventure.
Working with established operators to work smarter and increase profitability.
Join us for Accomm Connect: Virtual Monthly Mixer! Dive into dynamic discussions and forge invaluable connections with fellow accommodation operators nationwide.
Whether you seek support, share insights, or gather general information, our virtual meetups provide the perfect platform. Harness the collective wisdom of industry peers, swap strategies, and stay ahead of the curve. Don't miss out on this opportunity to network, learn, and grow together.
In March one of the topics of conversation will be how many revenue streams do you have in your accommodation business?
Reserve your virtual seat now.
Accommodation Connect: Virtual Monthly Mixer
Looking for individual support?
Check out the management programs for all levels
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New Owners Pathway
Gain the knowledge and understanding of what is involved in managing a successful accommodation business from the very beginning. Start your journey the right way.
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Manager's Method
Develop effective strategies for enhancing operations. Ideal for operators seeking better organisation & balance. Remove the overwhelm with simple tools and systems
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Monthly Mentoring
Sustainable wins to increase occupancy and profitability. Suitable for operators seeking advice on future growth and accountability.
Why Choose Emily
&
The Accommodation Project?
Experienced operator
During her 20+ years working in the accommodation industry Emily has worked in a variety of properties. Starting as a receptionist in Ireland and working her way through the ranks to an Operations Manager of a large property management business in the city. Her most recent experience is spending 10 years as a hands on and live in manager of a property in a coastal town.
Personalised service & accountability
The sessions are one-on-one, which means you receive the information that is right for you and your property. The schedule can be flexible so that you can set aside time and get the most out of each session. Regular catch ups also mean that there is accountability to get the work done and move forward with your plans
She has walked in your shoes
Operating a motel looks easy from the outside, however deep down there are multiple layers to contend with. From dealing with maintenance issues, staff calling in sick and demanding guests within the first hour of the day she understands intimately the challenges operators face. She also knows the joy and privilege of working in such an amazing industry.
Practical solutions for real results
Emily believes that you need to understand the property, it’s market and the goals of the operator to realise the full potential. Creating small changes to maximise the property while streamlining operations can increase the profitability and overall experience for guest and you as the operator.
Memberships, Preferred Suppliers & Associations
Published in the following industry publications
Testimonials
Emily is very helpful and initiating, extremely friendly soul. With Emily's help we have been able to make vast improvements within our business that have already shown benefit. Her positive and bubbly vibes are easily felt, highly recommended for any help.
Jaswinder Bhatha Castle Motel
Emily was just the person I needed to help me reflect upon and grow my accommodation business. Although I am only a one person operator, she helped me to understand that small changes can make a big difference. Her experience in the industry is extensive, and her warm personality aids easy dialogue. Thank you Emily!
Bronwyn Rantall - Blueview Port Campbell
Unlock the secrets to running a motel with little experience
The essential guide when buying an accommodation business
Designed especially for new owners
Includes a detailed checklist of what is involved before, during and after the hand over of an accommodation business
Helps those with little experience to become confident and capable in their new role.
Guides new owners in their understanding of the accommodation industry to prevent any missteps and avoid the overwhelm.
Next Step Motel Management Guidebook
The Accommodation Growth Blueprint
Mastering your journey to success
Designed for newly established motel and accommodation business owners.
This deep dive into the procedures, requirements and systems for managing a successful accommodation property.
Providing tips and tools for smooth operations, building revenue and occupancy.
Take your property to the next level with this guidebook that you can refer to time and time again.
