Helping Motel & Accommodation Owners Increase Revenue & Streamline Operations

Are you looking to purchase a motel or have you purchased an accommodation business but don’t know how to increase revenue or occupancy?

With over 20 years of experience, Emily Stephens offers practical strategies to help you increase revenue, streamline operations, and gain confidence in managing your accommodation business.

How This Helps You:

  • Personalized coaching tailored to your business needs

  • Practical strategies to increase efficiency and revenue

  • Ongoing support to help you navigate challenges

Accommodation Connect: Virtual Monthly Mixer

Accommodation Connect bringing accommodation businesses together

It’s on the second Thursday of the month.

Bring the accommodation community together online.

Join this free networking session to share insights, ask questions, and connect with like-minded operators.

For our session in April, one of the topics of conversation will be when selling last minute rooms which is your strategy minimum night restrictions with lower rates or high rates with no restrictions in your accommodation business?

Looking for individual support?

Check out the programs available

  • how to run a motel

    New Owners Pathway

    Gain the knowledge and understanding of what is involved in managing a successful accommodation business from the very beginning.

    Perfect for: New owners/operators needing clarity & confidence

  • how to be organised

    Manager's Method

    Develop effective strategies for enhancing operations. Ideal for operators seeking better organisation & balance. Remove the overwhelm with simple tools and systems

    Perfect for: Current & aspiring managers wanting to lead with confidence.

  • one on one coaching for accommodation business

    Monthly Mentoring

    Sustainable wins to increase occupancy and profitability. Suitable for operators seeking advice on future growth and accountability.

    Perfect for: Owners & managers wanting ongoing expert guidance.

Why Choose me

&

The Accommodation Project?

Experienced operator

With over 20 years in the accommodation industry, I’ve worked in various properties—from receptionist in Ireland to Operations Manager of a large property management business. Most recently, I spent 10 years as a hands-on, live-in manager of a coastal property.

Personalised service & accountability

Each session is one-on-one, ensuring tailored advice for your property. A flexible schedule lets you make the most of each session, while regular check-ins provide accountability to keep you on track.

SheI have walked in your shoes

Running a motel looks simple, but behind the scenes, it’s a complex operation. I understand the daily challenges—maintenance issues, staff shortages, and demanding guests—because I’ve been there. But I also know the rewards of working in this industry.

Practical solutions for real results

Success comes from understanding your property, market, and goals. Small, strategic changes can maximize your property’s potential, improve operations, and increase profitability—creating a better experience for both you and your guests.the operator.

Testimonials

Emily has been an integral part of our management team for over 10 years, playing a pivotal role in the success and growth of our property. Through her exceptional skills and dedication, she implemented systems and structures that have maintained the highest quality standards for our property. Her strong business acumen, along with regular updates and strategic insights, has directly contributed to year-on-year improvements in both revenue and customer experience. Witnessing Emily’s professional yet approachable leadership has been instrumental in the continued development of our business, ensuring its success for years to come.

Nicholas Kritikos

Joint Owner -The Dolphin Apartments

Emily is very helpful and initiating, extremely friendly soul. With Emily's help we have been able to make vast improvements within our business that have already shown benefit. Her positive and bubbly vibes are easily felt, highly recommended for any help.

Jaswinder Bhatha - Castle Motel

Emily was just the person I needed to help me reflect upon and grow my accommodation business. Although I am only a one person operator, she helped me to understand that small changes can make a big difference. Her experience in the industry is extensive, and her warm personality aids easy dialogue. Thank you Emily!

Bronwyn Rantall - Blueview Port Campbell

We had the pleasure of working with Emily over a few months to assist us with some ideas on promoting our accommodation business in North Queensland. Emily was very helpful and went over and above to support us and to help us implement strategies to enhance our presence. We have successfully followed our plan with Emily and would highly recommend Emily for anyone that is entering the accommodation business or like us just needed another set of eyes to assist us with some fresh strategies

Peter & Selena Chengody - Balgal Beach Holiday Units

Memberships, Preferred Suppliers & Associations

Published in the following industry publications