Personal and Practical Advice to Make Running Your Accommodation Business Profitable and Easier
Are you looking to purchase a motel or have you purchased an accommodation business but don’t know how to increase revenue or occupancy?
With over 20 years of experience, Emily Stephens offers practical strategies to help you increase revenue, streamline operations, and gain confidence in managing your accommodation business.
April Special -
Free Mentoring Session -
April Special - Free Mentoring Session -
This month, I’m offering four free 1-hour mentoring sessions to accommodation owners and managers who are ready to improve results in their business — or simply need someone experienced to talk to.
Valued at over $200, this session is designed to give you practical support and clear next steps — with no pressure, just genuine help.
Whether you're looking to increase occupancy, streamline operations, or get practical, personalised advice, a conversation focused on your business and your next steps.
🕒 Spots are limited and must be booked and used by April 30.
💬 No cost – just honest feedback in return.
Accommodation Connect: Virtual Monthly Mixer
It’s on the second Thursday of the month.
Bringing the accommodation community together online.
Join this free networking session to share insights, ask questions, and connect with like-minded operators.
Personalised programs for all stages of management
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New Owners Pathway
Gain the knowledge and understanding of what is involved in managing a successful accommodation business from the very beginning.
Perfect for: New owners/operators needing clarity & confidence
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Manager's Method
Develop effective strategies for enhancing operations. Ideal for operators seeking better organisation & balance. Remove the overwhelm with simple tools and systems
Perfect for: Current & aspiring managers wanting to lead with confidence.
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Monthly Mentoring
Sustainable wins to increase occupancy and profitability. Suitable for operators seeking advice on future growth and accountability.
Perfect for: Owners & managers wanting ongoing expert guidance.
Why Choose me
&
The Accommodation Project?
Experienced operator
With over 20 years in the accommodation industry, I’ve worked in various properties—from receptionist in Ireland to Operations Manager of a large property management business. Most recently, I spent 10 years as a hands-on, live-in manager of a coastal property.
Personalised service & accountability
Each session is one-on-one, ensuring tailored advice for your property. A flexible schedule lets you make the most of each session, while regular check-ins provide accountability to keep you on track.
She has walked in your shoes
Running a motel looks simple, but behind the scenes, it’s a complex operation. I understand the daily challenges—maintenance issues, staff shortages, and demanding guests—because I’ve been there. But I also know the rewards of working in this industry.
Practical solutions for real results
Success comes from understanding your property, market, and goals. Small, strategic changes can maximize your property’s potential, improve operations, and increase profitability—creating a better experience for both you and your guests.the operator.
Testimonials
Emily has been an integral part of our management team for over 10 years, playing a pivotal role in the success and growth of our property. Through her exceptional skills and dedication, she implemented systems and structures that have maintained the highest quality standards for our property. Her strong business acumen, along with regular updates and strategic insights, has directly contributed to year-on-year improvements in both revenue and customer experience. Witnessing Emily’s professional yet approachable leadership has been instrumental in the continued development of our business, ensuring its success for years to come.
Nicholas Kritikos
Joint Owner -The Dolphin Apartments
Emily is very helpful and initiating, extremely friendly soul. With Emily's help we have been able to make vast improvements within our business that have already shown benefit. Her positive and bubbly vibes are easily felt, highly recommended for any help.
Jaswinder Bhatha - Castle Motel
Emily was just the person I needed to help me reflect upon and grow my accommodation business. Although I am only a one person operator, she helped me to understand that small changes can make a big difference. Her experience in the industry is extensive, and her warm personality aids easy dialogue. Thank you Emily!
Bronwyn Rantall - Blueview Port Campbell
We had the pleasure of working with Emily over a few months to assist us with some ideas on promoting our accommodation business in North Queensland. Emily was very helpful and went over and above to support us and to help us implement strategies to enhance our presence. We have successfully followed our plan with Emily and would highly recommend Emily for anyone that is entering the accommodation business or like us just needed another set of eyes to assist us with some fresh strategies
Peter & Selena Chengody - Balgal Beach Holiday Units
